Shipping Policy
Shipping Policy
Last updated: February 7, 2026
Shipping Locations
We currently ship to addresses within the United Arab Emirates.
Processing Time
Orders are processed within 1-2 business days (excluding weekends and holidays). You will receive a confirmation email with tracking information once your order has shipped.
Shipping Rates & Delivery Times
Free shipping on all orders
Delivery times are estimates and not guaranteed. Delays may occur due to customs, weather, or courier issues.
Order Tracking
Once your order ships, you will receive a tracking number via email to monitor your delivery status.
International Shipping
We currently only ship within the UAE. International shipping may be available in the future.
Damaged or Lost Packages
If your package arrives damaged or goes missing during transit, please contact us immediately at support@zenovauae.com with your order number and we will work to resolve the issue.